We’re committed to facilitating visitation options while keeping everyone’s safety and well-being our top priority. Please see below for the status of our different visitation options.

(This page was last updated on 8/11/21)

OPEN Facility Virtual Tours

While we are currently unable to provide indoor tours, we encourage you to view our online photo gallery or contact a member of our admissions team at (619) 475-2211. We look forward to meeting you!

OPEN Video Visits & Phone Calls

Video visits and phone calls are a simple and convenient way to keep in touch! To schedule a 15-minute FaceTime or Google Duo video visit, click here or call our Activities Department at (619) 475-2211.

*Video visits may be subject to cancellation due to resident/staff availability or other unforeseen circumstances.

OPEN Window Visits

Window visits are a great way to connect with your loved one in person. To schedule a window visit, click here or call our Activities Department at (619) 475-2211.

For the safety of your loved ones and our team members, all visitors must adhere to the following guidelines:

• Family members must complete a screening form at the front desk prior to visiting.
• New patients may begin receiving window visitors on day 15 after a 14-day observation period.
• Visitors must be 18 years of age or older.

*Window visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, availability of resident/staff, weather conditions, and/or poor air quality.

OPEN Outdoor Patio Visits

Outdoor patio visits are available to all residents except those with suspected or confirmed COVID-19. For the safety of your loved ones and our team members, all visitors must adhere to the infection prevention guidelines below. By visiting on-site, you understand the risk of COVID-19 infection to you and the possibility of infecting others. To schedule an outdoor visit, click here or call our Activities Department at (619) 475-2211.

• Visitation will be limited to 30 minutes per visit, per day
• Visitors will be screened for fever, COVID-19 symptoms, and COVID-19 exposure risk.
• Visitors and residents must wear facial coverings and maintain good hand hygiene.
• Visitors must go directly to and from the designated visitation area.
• Visitors must follow social distancing guidelines and maintain at least 6 feet distance from those not in their household.
• Visits between fully vaccinated residents and fully vaccinated visitors may occur without face masks and include physical contact. Please provide proof of vaccination and check with staff prior to unmasking and physical contact.
• Visitation can occur when the regional Air Quality Index (AQI) is 100 or less (moderate).
• Visitors who are unable to adhere to COVID-19 infection prevention guidelines will not be permitted to visit or will be asked to leave.

*Outdoor patio visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, availability of resident/staff, weather conditions, and/or poor air quality.

OPEN Indoor Visits

Indoor visits are available to all residents except those with suspected or confirmed COVID-19. For the safety of your loved ones and our team members, all visitors must adhere to the infection prevention guidelines below. By visiting on-site, you understand the risk of COVID-19 infection to you and the possibility of infecting others. To schedule an indoor visit, click here or call our Activities Department at (619) 475-2211.

• Visitors must be fully vaccinated for COVID-19 and provide proof of vaccination or provide a negative COVID-19 test result where the specimen collection occurred within 72 hours before each visit.
• Visitation will be limited to three guests at a time and 30 minutes per visit, per day.
• Visitors will be screened for fever, COVID-19 symptoms, and COVID-19 exposure risk.
• Visitors and residents must wear facial coverings and maintain good hand hygiene.
• Visitors must go directly to and from the designated visitation area.
• Visitors must follow social distancing guidelines and maintain at least 6 feet distance from those not in their household.
• Visits between fully vaccinated residents and fully vaccinated visitors may occur without face masks and include physical contact while in the resident’s room as long as a roommate is not present. Please provide proof of vaccination and check with staff prior to unmasking and physical contact.
• Visitors who are unable to adhere to COVID-19 infection prevention guidelines will not be permitted to visit or will be asked to leave.

*Indoor visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, and/or availability of resident/staff.

OPEN Indoor Visits for Compassionate Care

Indoor visits for compassionate care situations, such as end of life, are available when pre-approved by administration. For more information or to request approval, please call (619) 475-2211.

Please note that all policies are subject to change and visits may be subject to cancellation due to rapidly changing governmental guidance, COVID-19 status changes, staff availability, weather conditions, poor air quality, or other unforeseen circumstances.

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